Frequently Asked Questions
Rimage doesn't produce discs anymore after renaming server
Last Updated 11 years ago
When Rimage suddenly doesn't produce discs anymore after renaming the server, and jobs show "waiting for production", this may be because Rimage still has configuration files for the old server name. These are communicated by Rimage when Perennity inquires the system.
Check the following directory:
C:\ProgramData\Rimage\Messaging\db\servers ( hidden dir )
If files exist that have the old server name in them, delete these files. Then restart the eMS and the Perennity Autoloader service.
Check the following directory:
C:\ProgramData\Rimage\Messaging\db\servers ( hidden dir )
If files exist that have the old server name in them, delete these files. Then restart the eMS and the Perennity Autoloader service.